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We aim to respond to your messages left here within 28 days, however, it may take us longer to do this due to the number of enquiries that we receive in this way. If you haven't already done so, you might want to check our Frequently Asked Questions or our Help page to see if one of these answers your query. If you already have a Gateway to Homechoice account, you can login and click on 'My messsages' and send a message to the relevant local authority directly from your Gateway account.

If you have forgotten your login details, please click here to see how you can reset your account or watch our video which shows you how to reset your details. 

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